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X-on is a pioneer of digital telephony in the UK, delivering simple but powerful communications choices to the NHS and healthcare, plus the wider corporate arena.
Our cloud services are hosted on our own network using technology created by our inhouse research and development team. As technology disruptors our focus is on innovation to improve the use of fixed line, mobile and cloud telephony and deliver reliable and effective communications.
Deployed across hundreds of UK practices, X-on’s flagship product Surgery Connect is a future proof, secure GP telephony solution which improves the patient experience, while driving efficient practice management and scalable communications across General Practice, GP Federations and CCGs. Surgery Connect provides fully integrated remote working for GPs and staff via mobiles and softphone.
Surgery Connect provides quick switching between audio and video at any time during a call with a patient, with all calls recorded and call data attached to the patient record. A full suite of web browser based Management Consoles provide a real time view of call levels and staff activity, access to call flow management and extensive analytical reporting. Integration ensures practitioners are not switching between a patchwork of discrete applications.
Surgery Connect integrates with most clinical systems, providing a seamless and time-saving way in which clinical and admin staff can access and record patient information during a call. Surgery Connect has been tailored by feedback from healthcare professionals ensuring a system that uniquely serves the needs of GP Practices, while addressing the digital and online ambitions of the NHS.