Achieving Diversity in the Digital Response During and Beyond COVID-19
Join our expert panel as they discuss:
- How will digitalisation meet the requirements and enhance care of patients with specific needs, such as learning disabilities?
- Where are the assumptions of many products and services and how have these resulted in services which are lacking? What do we need to do to see change?
- How poor access and a non-inclusive digital infrastructure can act as a major health determinant for patients in addition to physical, socioeconomic and personal behaviours
- Digital Literacy: acknowledging the gaps and last mile delivery. Who is not online, and how do we get information to people?
- How do language/communication barriers contribute towards inequalities?
- Reaching and managing those with multifaceted challenges sitting within lower socio-economic groups
- Avoiding digital exclusion – as we provide more digital solutions, are we creating more opportunities or disadvantages?
Chair: Dr Shera Chok, Co-Founder, Shuri Network / GP, Tower Hamlets
– Ijeoma Azado, Associate Director, Clinical and Health Service Design, National Digital Services (NDS) Scotland
– Kevin Holton, Head – Experience of Care and Equalities and Health Inequalities, NHS England
– Emma Stone, Director of Design, Research and Communications, Good Things Foundation
– Andrew Griffiths, Chief Executive, FEDIP (and former CIO Wales)