The Evolution of the Digitally Empowered Patient - HETT Show

The Evolution of the Digitally Empowered Patient

Our panel of experts will discuss:

– The pressing need to deliver a FULLY inclusive ‘User Centric Design’

– What is the digital indexing of the UK? Who is able to meet technology halfway? Establishing the patient gap and how to support usage of tech

– Are we thinking too small? How to ensure there is room for growth (i.e. service design – utilising primary care services 24/7)

– Mitigating unexpected fall out from rapid uptake of digital solutions in primary care

– Preparing for the post COVID-19 wave: What will these needs look like and how to design services to handle them? (Mental Health, PTSD, COVID-19 patient recovery etc.)


  • Matt Edgar, Associate Director of Design and User Research / Profession Lead for Digital Services Delivery, NHS Digital
  • Liz Ashall-Payne, CEO, ORCHA
  • Jim Hughes, Strategic Advisor Digital Programmes, Mersey Care NHS Foundation Trust
  • Helen Milner OBE, CEO, Good Things Foundation
  • Roz Davies, Managing Director, mHabitat
  • Cleveland Henry, Director of Cloud, UK Cloud Health