Onsite COVID Safety

Safe Shows for Everybody

Keeping our communities and each other safe is our priority

We are highly committed to the health and safety of our visitors, exhibitors and the wider community. As the events industry begins to re-open and we prepare for our first face-to-face event since 2019, COVID health and safety will be a huge priority for us.

We will continue to work very closely with the venue to ensure that we meet the COVID-19 regulations and government safety updates.

Please read on for more information on our promise to keep you safe at our event and also for some very important guidelines you will need to follow to ensure the safety of every other attendee to our show.

HETT Show | COVID Safety Measures - Before the Show


Register for your ticket before the show as we will have a reduced contact-registration system. Securing your ticket in advance will ensure our staff will be able to manage the crowd and plan effectively for number of attendees.


Check out our agenda, floorplan and exhibitor list and plan any meetings in advance in order to get the most out of the show in the safest way possible.


If you have access to a thermometer, we highly recommend taking your temperature before arriving at the venue. If you have a reading higher than 37.5°C or any COVID-19 symptoms, we politely request that you refrain from visiting our show.


The cloakrooms at the ExCeL will still be open for use, however as part of safety protocols cloakrooms are cashless, so please keep this in mind as you plan your visit.


Please ensure you have downloaded the NHS COVID-19 contract tracing app to check into HETT Show.

HETT Show | COVID Safety Measures - During the Show


Following governmental guidance, face coverings must be worn in exhibition centres. We will have a face mask available at show entry for every attendee. As always, there will be some areas that you will be allowed to temporarily remove your face mask. If these rules are updated by the Government before the event we will update all attendees with any changes in relation to the requirement for face coverings.


We will be providing more space than ever before within the venue to give visitors the room for social distancing. This include larger hallways, networking spaces and theatres. We have now widened the aisles on our show floor and spaced the seating in our theatres to create a safe distance for everyone to be able to enjoy the show.


For the purpose of personal hygiene, hand sanitiser will be present throughout the venue and every attendee will get a personal hand sanitizer at show entry. Please sanitise your hands upon entry to the show and also before using any of the self-serve registration points in the foyer.


To ensure the safety of all, the ExCeL have introduced enhanced deep-cleaning measures, with an additional focus on high-frequency touch points, such as lifts, counters, toilets, doors, seating, meeting areas and hand rails.

HETT Show | COVID Safety Measures - After the Show


We are passionate about ensuring the safety of our visitors and exhibitors. In order to keep everyone safe, please have the NHS Track and Trace app installed on your mobile device. Using the app will allow for the local authorities to contact you if there is any need to. Please ensure you give accurate information throughout the registration process.


Tell us how we did by completing the post-show survey that will be sent to you after the show. We highly value the feedback of all our visitors & exhibitors and would love to hear from you on anything you enjoyed, anything we can improve on and also how you found our first face-to-face 'covid-safe' show. Keep an eye on your emails after the show.