Running safe events for our communities is our priority

We are highly committed to the health and safety of our visitors, exhibitors and the wider community. You will be required to present either Proof of double vaccination, Covid-19 antibodies or negative lateral flow test (taken within 24 hours of the event) to gain entry to the Excel Centre for HETT.

ENTRY: NHS COVID Pass, Vaccination Proof or Negative Lateral Flow Test

The Excel Centre requires all attendees to bring with them (either on their phone or as a printed copy) proof of double vaccination, Covid-19 antibodies or negative lateral flow test (taken within 24 hours of entry) valid on the day of event entry. You may be asked to show your pass every time you enter the event space so please keep it to hand at all times during the event. You can find out more here

How to get an NHS COVID Pass?

You can get an NHS COVID Pass, obtained most easily via the NHS App, if you have been double vaccinated 14 days prior to the event or you have a negative LTF or PCR test within 48 hours of creating the pass.

Additional Onsite Safety Measures

More information on what we are doing and what you can do to ensure this event goes ahead safely.

HETT Show | COVID Safety Measures - Before the Show

REGISTER IN ADVANCE

Register for your ticket before the event as we will have a reduced contact-registration system. Securing your ticket in advance will ensure our staff will be able to manage the crowd and plan effectively for number of attendees.

CHECK YOUR EMAILS

Please pay careful attention to all communications sent out from our event team regarding the event and registration process. Mark us a 'safe sender' so these important updates come straight into your inbox.

PLAN YOUR VISIT

Check out our agenda, the location of the venue, floorplan, exhibitor list and plan any meetings in advance to get the most out of the event in the safest way possible.

SYMPTOMS CHECK

If you have a temperature of higher than 37.5°C or any COVID-19 symptoms, we politely request that you refrain from visiting our event.

DOWNLOAD BOTH NHS APP

Please ensure you have downloaded the NHS COVID-19 contract tracing app AND the NHS App if you plan to use it to display your NHS COVID Pass on entry to the event.

HETT Show | COVID Safety Measures - During the Show

EVENT AND VENUE FACILITIES

At the ExCeL London no cash will be taken at catering outlets and cloakrooms so all customers will need to have contactless payment methods available. Seating & meeting areas will be spaced out to maintain social distancing. The cloakrooms at the venue will still be open for use but please only bring what is required. As part of safety protocols cloakrooms are cashless, so please keep this in mind as you plan your visit. Please visit the https://www.excel.london/ to view their specific COVID-19 measures.

SOCIAL DISTANCING

We will be providing extra space within the venue to give visitors the room for social distancing. This will include more spaced-out networking areas and theatres. As are organisers we are managing this event professionally to reduce crowding and monitor it throughout the day. We encourage you to minimise touchpoints, be aware of those around you and follow the signage at the event. When walking around the event, we ask you to please keep to the left of any gangway to minimise paths crossing. We are implementing a no handshake policy. Please refrain from this or sharing business cards with one another. Exhibitors are encouraged to used data capture devices, to ensure contact-free sharing of business details.

SANITISING STATIONS

For the purpose of personal hygiene, hand sanitiser stations will be provided but please bring your own personal supply if possible. Please sanitise your hands upon entry to the event and after touchpoints.

ENHANCED CLEANING MEASURES

To ensure the safety of all, the venue has introduced enhanced deep-cleaning measures, with an additional focus on high-frequency touchpoints, such as lifts, counters, toilets, doors, seating, meeting areas and handrails.

FACE-COVERINGS

We will be asking you to wear face masks in more confined environments to ensure this event goes ahead safely. We will have a face masks available at the entrance to the event for every attendee if you forget your own. Theatres will be cleaned between each session and will have strict seating capacities.

HETT Show | COVID Safety Measures - After the Show

TRACK AND TRACE

We are passionate about ensuring the safety of our visitors and exhibitors. In order to keep everyone safe, please have the NHS Track and Trace app installed on your mobile device. Using the app will allow for the local authorities to contact you if there is any need to. Please ensure you give accurate information throughout the registration process.

GIVE US YOUR FEEDBACK

Tell us how we did by completing the post-event survey that will be sent to you after the event. We highly value the feedback of all our visitors & exhibitors and would love to hear from you on anything you enjoyed, anything we can improve on and also how you found the safety measures at our event. Keep an eye on your emails after the event. Our COVID-19 Safety Plan reflects the requirements of the UK government, the local authorities, our industry association, AEO (Association of Event Organisers) and the venue at which the event is hosted. As new developments arise over the coming months, the approach will continue to adapt, and we will keep the community informed of any changes. If you have any questions, please email us at [email protected] and we'll be happy to support you.