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Penny is the Deputy Director of Improvement and Programme Director of the Q initiative. She joined the Health Foundation in 2011.
Before joining the Health Foundation, Penny worked at Newham University Healthcare NHS Trust in East London, where she was the Director of Strategy and Service Improvement. Penny has spent her career leading improvement work at the local and national level in the NHS, with particular expertise in process and system redesign, leading strategic change across organisations, developing networks to support improvement, collaborative design, and patient safety.