Welcome to the Culture and Implementation Theatre.

Data, digital and technology to support reducing waiting lists and electives.

• Tackling clinical/operational and digital burn out
• Training and developing future digital workforce
• managing overwhelmed services to optimise workload
• Understanding your backlog and how to prioritise it – monitoring the current diagnoses of those on your waiting list – allowing for reassessment (clinical validation and prioritisation) during their waiting time
• Prioritizing best practice in communicating between systems and impact on patient safety
• Advice and guidance (A&G) – aligning expectations and delivery
• Getting from good to great, building on the transformation work already gained to help future proof capacity

Supporting the recovery of elective care

• Professionalisation, Leadership and Succession Planning
• Understanding the skill set needed in your business to be sustainable.
• Building your team – Determining the capabilities, skill sets you need for the projects you are running.
• How all NHS staff can now self-assess and develop their digital literacy skills.
• Balancing Forward Planning with Risk appetite. Finding the funding which will enable you to hit your workforce development goals and objectives.
• Mobile Working – Both clinical staff undertaking work within the community AND nonclinical staff working from home
• How can organisations and individuals build the requirements that sustain a new digital clinical workforce?
• How we recruit and support the development of our staff to establish representation and diversity across the board

• The session will cover the Mid and South Essex NHS Foundation Trust (MSE) journey in implementing the United Kingdom’s largest and off-site Patient Flow Command Centre.
• MSE is a three-hospital health system providing a full range of local elective and emergency services to a population of over 1.2 million. MSE’s Centre is responsible for centralising MSE’s operations, capacity planning and bed management across the collective 1,990 beds.
• Hear from the Executive Team at MSE on their main objectives in implementing the Centre and how they addressed change management challenges to reach their strategic priorities and deliver efficient and effective care for their patients.

• Insights from HEE’s directorate of innovation, digital and transformation

• How to navigate opportunies for digital to drive safety?
• The evidence and examples of where digital transformation has made improvements in patient safety?
  • Remote monitoring of patients throughout CV-19 including ongoing Long-Covid.
  • Shared Care Records
  • Electronic Prescribing
  • Developing opportunities in interoperability medicine standards
• Harnessing developments and advances in digital technology to make future improvements for patient safety.
• How digital roll out has revealed huge opportunities to improve patient safety measures in digital inclusion, accessibility and health literacy.

Welcome to Day 2 of the Culture and Implementation Theatre.

NHS Senior leaders discuss pre-existing barriers to addressing diversity standards and consider tried and tested steps to combat common challenges and find areas of opportunity for improvement.

• What are the systemic shifts needed in most or current workplace models? Considering age, race, religion, disability, nationality, sexual orientation, and gender
• Examples of successful best practice, candid accounts delivering insights to where the challenges still lie.

• How to find the sweet spot in blend of delivery between Improvement and digital services
• Ensuring implemented digital tools and technology, support and drive forward the broader ambitions and outcomes to enable the new model (such as improving patient safety)
• Recognising different languages and methodologies and bringing them together to create synergy.
• Finding the best ways to align visions and share learnings.
• The use of data for improvement

• A modern communication platform is a foundational component of a smart hospital
• It’s all about shortening the time to act
• Integrations plus workflow orchestration are key to improving care
• Support the various devices your staff need to optimize communications
• Avoid isolating your staff and keep them safe!

• Dtac as a starting place- -what are its long-term goals and applications?
• Where would we like dtac to take us? Enabling flexibility in the concept of best practice to support further innovation.
• Holding ourselves to account – How do we evaluate ourselves?
• Ensuring that as an industry there is standardisation of working that enables ethical delivery of services
• Where does dtac fit into the bigger picture of professional standards and teaching best practice?

• Achieving a sense of connection and communicating effectively in a virtual environment
• Building out digital strategies remotely – How tools are enabling us to do this?
• Building out the new ways of working for your semi/virtual teams
• What retraining is required to work with your teams and engage with patients remotely?
  • Training remotely, both teams and team leaders

“Making HEE a Digital First organisation is one of five formally agreed objectives; ‘To demonstrate improvement in embedding digitalisation for our people, our business and our influence”

• ‘What do we do now?’ we have lots of data, how to use it for the most clinically beneficial purposes.
• How have attitudes and culture changed among the sector to data privacy and insights
• Giving frontline staff the tools to feel confident sharing data and information.
• Governance is stepping back in what is ‘clinically appropriate’?
• Moral and ethical duty to ensure health inequalities are challenged and reduced

• Award-winning (Future Healthcare Journal) innovation which enabled new/untrained clinicians in ITU to learn from and communicate with experienced colleagues between Red and Green Zones
• The digital tools which enabled patient virtual visitations
• E-ICU using teams, webcams etc.
• Video consultations, but encompassing:
  • Attend Anywhere
  • MS Forms for PROMs etc
  • MS Teams for communication and e-outcome forms
  • MS Bookings for self-booking and multi-professional/patient consultations
  • digital appt letters