27 September 2022September 27, 2022
Using Digital to Tackle the Workforce Crisis and Alleviate the Backlog
- Digitally enabled and enhanced programmes of work to tackle the workforce crisis and backlog
- National data collection on workforce statistics, retention, satisfaction, benefits, and conditions
- Removing barriers to sharing workforce, workload, and capability across ICS’s
- Delivering training digitally to enhance skills and breadth of frontline delivery
- Data-driven rostering and service optimisation
- Raising the profile of digital opportunities for nurses – connecting IT and clinical career paths
- Improving the working lives of clinicians and staff in the NHS through system change
- Professionalisation, delivering career pathways and multidisciplinary digital teams
- Supporting digital ways of working from undergraduate all the way to continuing CPD
- Enhancing the support mechanisms which develop digital skills and showcasing their access and ROI for the wider workforce
- Elective recovery, outpatients transformation, virtual wards and other key policy areas
Speakers
Navina Evans
CEO
Health Education England
From Board to Ward: Building an Inclusive Environment for Innovation and Digital Change
- Enabling engagement with the workforce at all levels
- Giving up power to the people you represent and offering them a voice during transformation – Service users, staff etc.
- Managerial style, change management, delivering true collaboration through compromise and shared goals
- Understanding colleagues from across health, care and local government across the ICS
- Trust, connecting budgets, working collaboratively for shared goals and outcomes
- How do we ensure leaders have the skills to deliver a vision that is inclusive and achievable?
- Working with the existing skills pool – making the NHS an attractive place to work – direct employment versus through 3rd parties
- Skills that exist regardless of job ‘role’ so we might move people into roles that exist or new roles we aren’t aware we need yet
Speakers
Jenny Chong
Non-Executive Director/ Chair
Medway NHS Foundation Trust/Medway Innovation Institute
Does Your Service Need a Pathway Change or a Technology Solution?
- An inefficient service digitised is still an inefficient service
- Can we solve capacity issues, waiting lists, patient experience and clinician capability with digital or does the system need reconfiguring?
- Service design, co-production with patients and a focus on outcomes rather than technology requirements
- Do we need to consider new ways of working?
- Hospital at home, virtual wards etc.
- If your digital transformation has produced a number of dangerous workarounds – how do you work around workarounds?
The Green Digital Health Agenda
- How does digital transformation, energy, connectivity, and paperless impact net zero carbon neutral ambitions?
- Is digital the green solution we think it is?
- How do tools like AI fit into the picture?
Leading Integrated Care – What does it mean to be an ICS Chief?
- How to carve out a meaningful and united strategy for system working and collaboration
- As the nuts and bolts emerge – how will the structure, leadership and budgets work?
- Boundaries and crossover areas – what has happened with ensuring these do not create new barriers to connected care?
- Focus on the foundations, infrastructure, for scale and enterprise approach
- Leading with consideration for the range of partners involved e.g. bringing everyone up to speed on social care
- Balancing still dealing with tactical responses to backlog and Covid pressure but also need to think strategically about what the future will look like
- Advocating for system -wide linked data, patient centric, best value from resources, optimising digital capability and operational processes and workforce
- Thinking beyond the acute – maturity of digital across the ICS – Acute hosp procuring exercise not needed – focussing on outcomes at ICS level – how do we measure success? Who are the leaders in linking data and what outcomes have been improved by sharing data
- Governance, knowledge and expertise in an area which has been focused on in the past – appropriate data sharing – political and structural – how do we get the right advice?
- Incremental steps towards change and development – through HIE approach – take the public on the journey with us – public consultation – one london example
- Management of culture and politics in your local area
Creating the Foundation for Integrated Digital Services to Run Smoothly Across the NHS – Primary, Community, Housing, Public Health and Social Care
- How to link data to create real data intelligence capability
- Work to do just between health partners before connecting to local authorities
- From population health management to place based data management and the wider determinants of health
- Opportunities to think differently about data
- Need to ensure central programmes support local needs
- Primary care from CCG -> PCN and provider collaboratives
- By September – will be in the thick of it, will be heading into winter with new authority and governance?
- What does collaboration look like?
- New executive leadership – place to share and learn with each other
- Voluntary and community sector – how do we bring them in to the fold?
Speakers
Russ Charlesworth
Head of Integrated Care
Socitm Advisory
Funding, Commissioning, Procurement, Collaboration and Successful Supplier Engagement in the New ICS Landscape
- Challenge for suppliers to understand what the key influencer looks like in each ICS – could be different landscape once the ICB’s are in control. How to navigate the frameworks and bids etc.
- Who are the new influencers? Describing the entry points to suppliers to help them navigate the marketplace
- How to nurture innovation within the ICS? Working with partners and local economy/enterprise and entrepreneurs
- Conflict of interest between the supplier strategy versus what the system needs to function
A Health System for Reducing Health Inequalities: The Role of Digital in Preventative Care
- How will digital interventions be employed to transform health and care to move away from reactive services that focus on the treatment of patients who are already ill?
- How do we effectively target resources to those most in need?
- What does good, digitally driven, personalised medicine look like?
- Digital inclusion as a social determinant of health: how can we reach every corner?
- Is data the critical enabler?
Speakers
Mavis Machirori
Senior Researcher
Ada Lovelace Institute
Redefining Care with Digital Therapeutics
- How can we align the centrally mandated objectives of personalised medicine with digital transformation?
- What can clinicians prescribe that isn’t a drug? -Can we prescribe health information?
- What capacity do DTx products have to improve health outcomes by creating access to software-based medicine in patients’ hands?
- How can we build trust in digital health?
- How should social prescribers be informed about how they offer digital interventions vs clinicans?
Chair
Liz Ashall-Payne
Chief Executive Officer
ORCHA
Speakers
Mohan Sekeram
Clinical Lead Social Prescribing & Partner GP
Merton and Wandsworth Borough & Wideway Medical Centre
Equipped, Enabled and Empowered: Does Personal Health Technology Foster Long-Term Patient Engagement?
- The Quantified Self: do consumer apps and wearables play a critical role in repositioning health as an asset over ill health as a burden?
- Can we accurately capture the data generated by fitness trackers and wearable tech to inform disease surveillance? Is data donation the answer?
- Can mHealth aid understanding and ultimately streamline the end-to-end pathway of patients who are taking a more proactive role in their own care?
- How do EPRs integrate into mHealth?
- What are the risks of racial bias in consumer tech development?
- Could the promotion of wearable tech lead to greater preventative care or a rise in false positives?
AAC Keynote: Setting a National Direction for Innovation
Speakers
Matt Whitty
CEO
Accelerated Access Collaborative
How Can Innovation Support Elective Recovery?
- What new ways of working or novel applications of existing technologies can support the backlog?
- Innovations in data and analytics to support optimisation of recovery
- Where are the sites leading the way and how can we learn from them?
- Opportunities for innovation accelerators to make a huge impact – but how to scale the solutions which work?
The Role of XR and the Metaverse in the Delivery of Healthcare in the NHS
- Applications for clinical mental health support and the treatment of persistent symptoms and phobias
- VR to reduce requirement for general anaesthesia for children in MRI
- Use cases for pain management, dressing changes, recovery and adapting to new realities post-illness
- Exploring the role in delivering clinical education support and patient education
Analytics: Delivering on the Future of Healthcare
- How scaling up data collection and analytics will support a data-driven healthcare system fit for the future
- Where should organisations be looking to invest in their analytics capabilities?
- What central support systems are in place to support local systems with the required levelling up?
- How are individual sites and systems utilising their clinical, operational and research data to deliver improvements for efficiency, patient safety and patient outcomes?
Speakers
Ming Tang
Chief Data and Analytics Officer
NHS England and Improvement
Can AI Change How we Approach the Gaps in Clinical Coding?
- Clinical Informatics for all clinicians, low-code and clinical coding for the front-line to improve processes
- Ensuring proper coding standards are embedded in the development technologies that we advocate for
- What are the coding standards we are adopting across health and social care and why are these important?
- How to we ensure the people who are developing products that are going into the marketplace are understanding what these standards are?
- How to ensure the use of those are being enforced through things like dtac
- How can we ensure we are putting forward applications to citizens applications that are adhering to these proper standards (and not recommending or endorsing the wrong ones?)
- CogStack – unlock text-heavy records
Delivering Industry Standard Data Architecture and Infrastructure for the NHS
- Conflict of interest between the supplier strategy versus what the system needs to function
- Target Architecture: standards-based and allows consolidation and collaboration – do you need a big data environment or can it be federated? Data services layer to provide certain functions, can’t build one thing that does everything, standards, processes and linking
- Simplifying curation at source, standards, defined processes, end point with transformation and linking then to staging area to send it where it needs to be
- Other sectors like banking and aviation
Speakers
Jenny Chong
Non-Executive Director/ Chair
Medway NHS Foundation Trust/Medway Innovation Institute
28 September 2022September 28, 2022
Winter is Always Coming: Reviewing Digital Solutions to the Workforce and Capacity Gaps
- As the collection and curation of operational and staffing data become more prevalent how can we use this as a predictive workforce modelling tool?
- Developing system resilience to known challenges such as winter, bank holidays etc.
- Levelling up capacity to manage the fluctuations in patient demand
- Data intelligence to understand the capacity versus demand of the system – combining admissions data with rostering
- Finding digital solutions to reduce reliance on bank shifts, agencies and dangerously understaffed services
- Funding – capacity – ICS workload
- Covid a new winter challenge
Raising the Profile of Data Analytics in the NHS – Delivering the Training, Roles and Support for a Data Enabled Service
- Raising the profile of ddat opportunities in the NHS to the wider workforce
- Confronting the realities of workforce skills gaps
- Support mechanisms to drive skills development within the current workforce
- Attracting talent, making the NHS a good place to work for people who can also put their skills to use in the private sector
- National and local support systems and strategies to balance capabilities across regional areas of the UK
Innovations in EPR Education: Accelerating Onboarding and Increasing User Efficiency with a Just-In-Time Training Strategy
As one of the largest hospitals in the Netherlands with more than 6,500 employees, Elisabeth-TweeSteden Ziekenhuis (ETZ) first sought a solution to train healthcare personnel in the use of the EPR more effectively. Their clinical education program’s vision: a hybrid training model that provides on-the-job assistance that addresses different learning styles and preferences.
The once thought to be impossible is now possible. Join us to learn how ETZ is leveraging technology to increase clinician EPR efficiency and satisfaction by:
- Reducing time in new hire onboarding
- Eliminating how-to frustration in the EPR with training materials in the workflow
- Saving clinicians valuable time to focus on what matters most – their patients
Speakers
Harm Mescher
Senior Vice President- Sales
uPerform
What Does a Good Digital Team Structure Look Like?
- How to build a digital team capable of delivering on the ambitions of your trust, ICS and national digital strategy
- What skills are key and what is your minimum viable team?
- How much of your team should be multidisciplinary partners from across the trust?
- Are there roles only required for certain elements of digital transformation?
Speakers
Anne Marie Cunningham
Associate Medical Director for Primary Care
Digital Health and Care Wales
How to Tangibly Drive Productivity, Patient Flow and Outcomes Using Digital and Data Without Impacting Patient Safety
- How can initiatives like GIRFT enable meaningful implementation of efficiency transformation projects
- Leverage digital technologies to do this at scale and pace to have maximum impact
- Improving patient safety and removal of risk – learnings from the DaRonda Vaught case
- Trusting staff to do the ‘right’ thing
- Mindset of taking this approach, cultural shift to ensure that clinicians feel the changes to their ways of working or system supports enhance delivery of care and not hinder
- What does this look like for different areas of healthcare delivery such as Primary Care, Community Care etc.
- Business skills to recognise when you push back to make a difference – responsibility to show the reality of what the data shows
Learning from International Integrated Care – How Can the UK Achieve Aspirations of Connected Care?
- Learning from international colleagues about how they have overcome challenges to integrating care
- Looking at how suppliers work internationally to support the standards and workstreams required for the flow of data between care settings
- Understanding how the public were consulted and how we can get the UK citizens to champion and benefit from integrated care
- Key case studies from international leaders – maybe also from Scotland/Wales/NI
- Translating the work into an England context
Speakers
Russ Charlesworth
Head of Integrated Care
Socitm Advisory
Mental Health Pathways across an ICS
- Digital therapeutics in mental health – automation process to make the digital referral – getting E-referrals set up for mental health
- Mental health applications in digital therapeutics – CDS and implementation and mapping the model for learning health systems – data knowledge practice at system level
- Advice and Guidance for additional communication between Mental Health and other parts of the healthcare system
Beyond the Boom of Telehealth: Where Are We Now with Remote Care?
- How do we take a whole system approach to care at home?
- Whose responsibility is it to upskill both citizens and staff to have the necessary skills to use digital tools?
- How do we communicate effectively with the public on what digitally enabled care might mean for the quality of care they will be receiving?
- Develop skills and UX strategies to ensure remote care is effective and person centred
- Can we mitigate the potential safeguarding needs of patients which may arise through remote consulting?
- Assessing risk post rapid covid implementation
- What next? How can the next generation of digital tools help evolve remote care further?
Speakers
Anne Marie Cunningham
Associate Medical Director for Primary Care
Digital Health and Care Wales
Shani Gray
GP & Clinical Lead - Remote Monitoring in Care Homes
North Central London CCG
Christopher McCann
CEO & Co-Founder
Current Health
Power to Patients through PHRs: My Medical Record Case-Study
- Using an untethered interoperable approach, University Hospital Southampton has developed My Medical Record for patient record management, used by 120,000 patients across the U.K.
- How does My Medical Record work against the wider tech architecture of UHS and how is it hosted?
- How has My Medical Record transformed the patient experience for those on prostate cancer pathways?
- What was the role of patient user groups in the development of the platform?
Speakers
Jo Watts
Head of Digital Programmes- Informatics Department
University Hospital Southampton NHS Foundation Trust
How Has Patient Safety Evolved in the Digital Era?
- What are the emerging patient safety challenges with the rapid rise of digital transformation?
- Should cybersecurity be considered a patient care issue?
- What role does meaningful user research play in mitigating potential patient safety risks?
- Where does the accountability for digital safety lie within an organisation?
- How can we address the fragmentation in digital clinical safety reporting and spread awareness to doctors on the ground?
- How will digital interventions contribute to achieving objectives outlined in National Patient Safety Improvement Programmes?
Speakers
Helen Hughes
Chief Executive
Patient Safety Learning
Daring to Innovate: Alder Hey Leading the Charge for Innovation
Speakers
Claire Liddy
Managing Director of Innovation
Alder Hey Children's Hospital
‘Cobots’- Working Alongside Humans to Deliver the Future of Health and Care
- What does robotics offer health and care?
- Exploring the different types of robotics currently in use within clinical practice
- Removing the stigma that technology and robots reduce the human workforce
- Using machines and intelligent robotics to perform tasks which could endanger clinicians
- What are the implications for ways of working, trust in clinical skills and knowledge
- How do patients respond to more overt use of future technologies – what does this mean for patient experience and quality of care?
Developing the Infrastructure for Effective, Future-Proofed Virtual Wards
- How to connect patients to the hospital from home in a way which allows for meaningful monitoring for clinicians and manageable obs for patients
- What happens to data collected from virtual wards observations?
- How can you use the data collected for insights into predictive and preventative care?
- How to connect to EPR and existing infrastructure